Your ultimate one-stop shop for all your business needs, Townley provides premium office supplies and exceptional customer service. Your satisfaction is our top priority, and we take pride in delivering high-quality products and services to help support the smooth running of your business.

Take a look at our reviews below and learn why our customers rely on Townley.

Location: London
Market Sector: Public Sector
How would you rate our performance? 3 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? High standards of Customer Service.
What do you feel we could do better? None
You can leave any additional comments about Townley and their services below: Great Company, helpful staff that goes the "extra mile".
Date of feedback: March 2023

Location: London
Market Sector: Financial Services
How would you rate our performance? 2 - Very good
How likely is it that you would recommend us? 2 - Would do if asked
What do you like most about us? The Customer Service.
What do you feel we could do better? Keep better stocks.
You can leave any additional comments about Townley and their services below: Special mention for Luke Rabbetts, nice, efficient, professional, always helpful...great customer service.
Date of feedback: March 2023

Location: London
Market Sector: Hospitality
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? Customer Service, Luke is amazing.
What do you feel we could do better? No Comments.
You can leave any additional comments about Townley and their services below: No comments.
Date of feedback: March 2023

Location: West Midlands
Market Sector: Distribution
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? Swift responses to orders and next day delivery on most items. Fantastic Customer Service when there is a problem !!
What do you feel we could do better? Delivery notes with goods...often missing with most deliveries.
You can leave any additional comments about Townley and their services below: I am extremely pleased with the service that I receive from Townley, and the Customer Service level delivered by Luke.
Date of feedback: March 2023

Location: London
Market Sector: Financial Services
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? It is a very personal service when we contact directly and is very effective.
What do you feel we could do better? N/A
You can leave any additional comments about Townley and their services below: No comments.
Date of feedback: March 2023

Location: London
Market Sector: Financial Services
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? Friendly customer services team, always quick to respond and help. As our company is a B-Corp and looking to be as sustainable as possible, there are plenty of green and recycled products available which makes a real difference.
What do you feel we could do better? Honestly not much! The website is a huge improvement from the old one, we're really happy with it.
You can leave any additional comments about Townley and their services below: Shout out to Luke Rabbetts, who has been our long-standing Townley representative - always polite, friendly, quick to respond - a pleasure to work with!
Date of feedback: March 2023

Location: South East
Market Sector: Financial Services
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 2 - Would do if asked
What do you like most about us? Always happy to assist and fast response if help required.
What do you feel we could do better? Happy with service, so cannot think of anything you could do better.
You can leave any additional comments about Townley and their services below: A friendly team, who are always happy to assist in finding the best prices available.
Date of feedback: March 2023

Location: London
Market Sector: Retail & Wholesale
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? EASY TO GET STOCK ORDERED , QUICK DELIVERY SERVICE.
What do you feel we could do better? No comments.
You can leave any additional comments about Townley and their services below: No comments.
Date of feedback: March 2023

Location: London
Market Sector: Financial Services
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 1 - Most definitely
What do you like most about us? The reliability of customer service / account manager via email.
What do you feel we could do better? The website search needs improvement. It is not the easiest to search for specific items.
You can leave any additional comments about Townley and their services below: Luke is a great account manager, he solves the issues quickly and he is always kind and reliable. Thank you Luke!
Date of feedback: March 2023

Location: London
Market Sector: Manufacturing
How would you rate our performance? 1 - Very good
How likely is it that you would recommend us? 2 - Would do if asked
What do you like most about us? Quick answers from account manager.
What do you feel we could do better? Cheaper prices.
You can leave any additional comments about Townley and their services below: No Comments.
Date of feedback: March 2023